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desafio ativo
Como usar inteligência artificial para personalizar o contato com o cliente antes da visita e dar mais autonomia durante ela
status
status
status
crítico
8 participantes
8 participantes
8 participantes
recrutados
Requisito do desafio
Requisito do desafio
Requisito do desafio
People-first
Future-proof
AI-driven
Mentores
Mentores
João Moura
João Moura
Head de Tecnologia
Einstein Torres
Einstein Torres
Especialista em IA
Dante Freitas
Dante Freitas
Founder - GZero
Renan Hannouche
Renan Hannouche
Founder - GZero
Júlio Radnai
Júlio Radnai
CFO
Lelec
Lelec
CDO
Skills Necessárias
Skills Necessárias
Skills Necessárias
Retail Operations Management
Retail Operations Management
Retail Operations Management
Store Process Redesign
Store Process Redesign
Store Process Redesign
Cash Management Processes
Cash Management Processes
Cash Management Processes
Inventory and Merchandising Management
Inventory and Merchandising Management
Inventory and Merchandising Management
Retail Systems Integration
Retail Systems Integration
Retail Systems Integration
Point of Sale Optimization
Point of Sale Optimization
Point of Sale Optimization
Task Automation
Task Automation
Task Automation
Store Workforce Enablement
Store Workforce Enablement
Store Workforce Enablement
Operational UX Design
Operational UX Design
Operational UX Design
Compliance and Audit Controls
Compliance and Audit Controls
Compliance and Audit Controls
Workflow Orchestration
Workflow Orchestration
Workflow Orchestration
Process Standardization
Process Standardization
Process Standardization
Operational Risk Management
Operational Risk Management
Operational Risk Management
Data-Driven Performance Management
Data-Driven Performance Management
Data-Driven Performance Management
Change Management
Change Management
Change Management
Retail Analytics
Retail Analytics
Retail Analytics
Exception Handling Design
Exception Handling Design
Exception Handling Design
Service Efficiency Optimization
Continuous Improvement
Continuous Improvement
Continuous Improvement
Digitalization of Backoffice
A missão
A missão
A missão
Como usar inteligência artificial para ativação comercial personalizada e escalável antes mesmo da ida do cliente à loja? E como utilizar a tecnologia para dar mais autonomia, transparência e personalização ao cliente durante sua visita?
Participantes
Participantes
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ALEX SANDRO DE CASTRO NOGUEIRA
ALEX SANDRO DE CASTRO NOGUEIRA
Gerente Planejamento Comercial
Gerente Planejamento Comercial
Customer Experience Innovation in Telecom Retail
Customer Experience Innovation in Telecom Retail
Technology-Immersive Client Engagement
Technology-Immersive Client Engagement
Data-Oriented Channel and Sales Leadership
Data-Oriented Channel and Sales Leadership
Felipe Albuquerque
Felipe Albuquerque
Analista
Analista
Energetic Creative Commercial and Trade Planning
Energetic Creative Commercial and Trade Planning
Innovation-Led Cultural and Design Engagement
Innovation-Led Cultural and Design Engagement
Emotionally Expressive and Collaborative Professional
Emotionally Expressive and Collaborative Professional
Ednaldo Silva Pinto
Ednaldo Silva Pinto
Consultor
Consultor
Direct Communication and Analytical Business Intelligence
Direct Communication and Analytical Business Intelligence
Data-Driven Sales Support Leadership
Data-Driven Sales Support Leadership
Collaborative Problem Solving in Operations
Collaborative Problem Solving in Operations
Fernanda Sacchi Azambuja
Fernanda Sacchi Azambuja
Consultor
Consultor
Excellence-Driven Commercial Intelligence and Channel Strategy
Excellence-Driven Commercial Intelligence and Channel Strategy
Analytically Creative Market Insight Communication
Analytically Creative Market Insight Communication
Collaborative Telecom Retail Solutions
Collaborative Telecom Retail Solutions
Aurino Gomes
Aurino Gomes
Consultor
Consultor
Disciplined Analytical PMO and Commercial Planning Leadership
Disciplined Analytical PMO and Commercial Planning Leadership
Team-Driven Retail Investment and Standardization Strategy
Team-Driven Retail Investment and Standardization Strategy
Strategic and Consistent Multi-Unit Retail Expansion
Strategic and Consistent Multi-Unit Retail Expansion
Marcos Gomes S.
Marcos Gomes S.
Consultor
Consultor
Innovation-Led Strategic Marketing and Commercial Leadership
Innovation-Led Strategic Marketing and Commercial Leadership
Trust-Centered Long-Tenure Partnership Building
Trust-Centered Long-Tenure Partnership Building
Data-Driven Digital Transformation in Telecom Marketing
Data-Driven Digital Transformation in Telecom Marketing
Adonias Santos
Adonias Santos
Analista
Analista
Purpose-Driven Strategic Commercial Planning and Logistics
Purpose-Driven Strategic Commercial Planning and Logistics
Operational Excellence with Sustainability Focus
Operational Excellence with Sustainability Focus
Strategic Communication for Team Alignment
Strategic Communication for Team Alignment
