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desafio ativo
Como transformar as lojas da Vivo nos atendimentos e vendas para o B2B
Como transformar as lojas da Vivo nos atendimentos e vendas para o B2B
Como transformar as lojas da Vivo nos atendimentos e vendas para o B2B
status
status
status
crítico
6 participantes
6 participantes
6 participantes
recrutados
Requisito do desafio
Requisito do desafio
Requisito do desafio
People-first
Future-proof
AI-driven
Mentores
Mentores
Gustavo Marques
Gustavo Marques
Product Designer
Einstein Torres
Einstein Torres
CFO & Especialista em IA
Dante Freitas
Dante Freitas
Founder - GZero
Renan Hannouche
Renan Hannouche
Founder - GZero
Gabriel Albuquerque
Gabriel Albuquerque
CEO Loomi
Skills Necessárias
Skills Necessárias
Skills Necessárias
B2X Experience Design
B2X Experience Design
B2X Experience Design
Customer Identity Resolution
Customer Identity Resolution
Customer Identity Resolution
Customer Behavior Analytics
Customer Behavior Analytics
Customer Behavior Analytics
Segmentation and Targeting
Segmentation and Targeting
Segmentation and Targeting
Customer Journey Orchestration
Customer Journey Orchestration
Customer Journey Orchestration
Contextual Personalization
Contextual Personalization
Contextual Personalization
CRM Data Modeling
CRM Data Modeling
CRM Data Modeling
B2B and B2C Data Integration
B2B and B2C Data Integration
B2B and B2C Data Integration
Persona and Buyer Role Mapping
Persona and Buyer Role Mapping
Persona and Buyer Role Mapping
Decision Maker Insighting
Decision Maker Insighting
Decision Maker Insighting
AI Driven Recommendation
AI Driven Recommendation
AI Driven Recommendation
Offer Personalization
Offer Personalization
Offer Personalization
Branch Experience Design
Branch Experience Design
Branch Experience Design
Sales Coaching and Enablement
Sales Coaching and Enablement
Sales Coaching and Enablement
Experience Measurement
Experience Measurement
Experience Measurement
Ethical Data Use
Ethical Data Use
Ethical Data Use
Stakeholder Management
Stakeholder Management
Stakeholder Management
Service Design for Hybrid Journeys
Change Management
Change Management
Change Management
Customer Research
A missão
A missão
A missão
Como criar um ambiente de atendimento B2X, na mesma jornada?
Como a tecnologia pode entender o cliente B2C que está negociando pelo CNPJ da empresa?
Como podemos entender a empresa, pelo comportamento do gestor/ Dono que está sendo atendido?
Participantes
Participantes
Toque nos cards para acessar os Lifecards
Camilla Martins Da Motta
Camilla Martins Da Motta
Gerente de Projetos
Gerente de Projetos
Project Planning and Governance
Project Planning and Governance
Stakeholder and Risk Management
Stakeholder and Risk Management
Execution and Delivery Excellence
Execution and Delivery Excellence
Daniel Carlos Moreira
Daniel Carlos Moreira
Gerente Sr de Projetos - Inteligência Comercial | Soluções e Ferramentas para o Negocio
Gerente Sr de Projetos - Inteligência Comercial | Soluções e Ferramentas para o Negocio
Analytical Problem Solving
Analytical Problem Solving
Data Modeling and Interpretation
Data Modeling and Interpretation
Data-Driven Storytelling
Data-Driven Storytelling
Karina Pereira De Carvalho
Karina Pereira De Carvalho
Gerente Senior de TI | Projetos
Gerente Senior de TI | Projetos
Information Security Governance
Information Security Governance
Threat Detection and Response
Threat Detection and Response
Secure Architecture and Compliance
Secure Architecture and Compliance
Natalia Barroso Fraga
Natalia Barroso Fraga
Analista de Planejamento Comercial Sênior
Analista de Planejamento Comercial Sênior
Strategic Account Management
Strategic Account Management
Consultative Selling
Consultative Selling
Pipeline and Forecast Management
Pipeline and Forecast Management
Rafael Nicoleti Francisco
Rafael Nicoleti Francisco
Gerente sênior
Gerente sênior
Strategic Foresight and Vision
Strategic Foresight and Vision
Innovation Portfolio Management
Innovation Portfolio Management
Stakeholder Alignment and Influence
Stakeholder Alignment and Influence
